01 · Open your buyer account
Register with your contact details. Review the buyer terms and complete any required identity verification in your account. Your paddle number identifies you on the bidding board.
Your first look to your final delivery.
Start with the vehicle and its record. Then choose the buying option available for that lot.
02 · Find the right vehicle
Search by model, lot number or VIN. Refine the inventory by make, body style, price, year, mileage, title, condition, location and sale format. Save a vehicle or compare up to four side by side.
03 · Review the complete lot
Browse the photographs and specifications. Read the seller disclosures, recorded inspection, damage notes, available history report and engine recording. Ask the named contact about anything that needs clarification.
04 · Choose timed, live or Buy Now
Timed lots follow their displayed deadline. Live lots are released through the sale schedule. An available Buy Now price lets an approved buyer confirm the purchase without further bidding.
05 · Bid within your budget
Place an immediate bid or set a private auto-bid maximum. The next required amount is shown before you confirm. Equal maximums give priority to the earlier offer. Qualifying late bids extend the closing window.
06 · Follow your updates
Your account shows your bids and private maximums. Saved-search alerts and notifications help you return to the vehicles you are following.
07 · Complete the purchase
A successful purchase appears in your account. Review the agreement, invoice, payment instructions and delivery arrangements provided for that order. The written agreement governs payment deadlines and inspection rights.
08 · Receive and inspect
Keep the receiving contact available, compare the vehicle with the recorded condition and complete the handover. Use Tracking for the latest recorded shipment status.
09 · If a purchase is not completed
Contact the team promptly if you cannot meet the purchase terms. Staff review the order and the written agreement before determining cancellation or relisting. An unpaid order is not silently offered to another buyer by the bidding screen.