For the buyer
Review the vehicle description, written terms, inspection arrangements and delivery documents. Ask questions before proceeding.
GRAND VALLEY · ESCROW & DELIVERY
A clearer transaction. From agreement to delivery.
Bring the sale, payment stages, vehicle delivery and inspection together in one documented process. Grand Valley helps the buyer and seller understand what happens next.
GRAND VALLEYEscrow & delivery
One documented journey.
BuyerTerms & inspection
SellerRelease & receipt
Agreement→Verified funds→Delivery→Inspection
Explore this page +
Written transaction terms
Verified payment stages
Coordinated vehicle delivery
An agreed inspection process
01 / YOUR TRANSACTION
A clear agreement comes first.
The buyer and seller should understand what is being purchased, the agreed price, the inspection period and the conditions for completing or cancelling the transaction. Grand Valley coordinates the escrow and transport steps against those agreed instructions.
Keep the vehicle description, sale documents and contact details together. Any special delivery, acceptance or return conditions should be recorded before funds or the vehicle are released.
02 / YOUR TRANSACTION
One process. Five clear stages.
Each stage should be confirmed before the next begins. The transaction agreement controls the exact conditions and time limits.
- 01
Agree the terms
The buyer and seller confirm the vehicle, price, inspection period and release conditions.
- 02
Verify the payment
Funds are received and verified through the agreed escrow arrangements before transport proceeds.
- 03
Deliver the vehicle
Collection and delivery are coordinated, with the condition and handover documented.
- 04
Inspect & decide
The buyer inspects the vehicle during the agreed period and follows the acceptance or concern-reporting procedure.
- 05
Complete the transaction
Funds are released, or a return and refund are handled, according to the written agreement.
03 / YOUR TRANSACTION
For the buyer and the seller.
Clear responsibilities make a transaction easier to follow.
For the seller
Confirm the release instructions, vehicle condition, collection availability and the agreed payment-release conditions.
For both parties
Keep a written record of agreed changes, contact details and any concern that needs to be resolved.
04 / YOUR TRANSACTION
Delivery and inspection belong in the same plan.
A condition record at collection helps the receiving person compare the vehicle at delivery. Arrange a responsible person to inspect it and record the handover.
The inspection period begins and ends as stated in the transaction agreement. If a concern arises, contact Grand Valley promptly and follow the documented procedure before the applicable deadline.
- Review the delivery condition record.
- Check the vehicle against the agreed description.
- Keep photographs and relevant documents.
- Communicate acceptance or a concern using the agreed process.
05 / YOUR TRANSACTION
Documents to keep with your transaction.
A complete record helps everyone understand the next step.
Sale details
Vehicle description, agreed price and the parties involved.
Transaction agreement
Inspection period, acceptance conditions, release instructions and any cancellation procedure.
Payment record
The agreed payment instructions and confirmation of verification.
Transport record
Collection, condition documentation, delivery details and shipment reference.
06 / YOUR TRANSACTION
Payment instructions should always be verified.
Use the payment method and instructions provided for your actual transaction. If bank details or instructions appear to change, contact Grand Valley using the published phone number before taking action.
Do not treat a generic website illustration as payment instructions. The amount, account details, reference and verification requirements belong in the transaction documentation.
- Confirm the transaction reference.
- Check the amount and written instructions.
- Contact the team about an unexpected change.
- Keep the payment confirmation with your documents.
07 / YOUR TRANSACTION
Acceptance, returns and refunds.
The written agreement controls the outcome. Contact the team if you need a term explained before proceeding.
| Stage | What to confirm | Where it is recorded |
|---|---|---|
| Acceptance | How and when the buyer confirms acceptance. | Transaction agreement and acceptance record. |
| A reported concern | The notification deadline and required supporting information. | Inspection and dispute procedure. |
| Return arrangements | Responsibility for the return, condition and transport costs. | Agreed return conditions. |
| Refund or release | The conditions, verification and expected processing steps. | Written payment-release or refund instructions. |
08 / YOUR TRANSACTION
Escrow questions, explained.
Discuss the details of your transaction with Grand Valley before you commit.
What does the escrow stage do?+
It coordinates holding and release of funds under the agreed transaction instructions while the sale and delivery steps are completed.
When is payment released to the seller?+
Release follows the conditions in the written agreement, including the applicable acceptance or inspection requirements.
How long is the inspection period?+
Your transaction documents state the period, when it starts and how acceptance or a concern must be communicated.
What if the buyer identifies a problem?+
Contact Grand Valley promptly, retain the condition records and follow the reporting procedure in the agreement.
Is a return or refund automatic?+
The conditions and process are governed by the agreement. Ask the team to explain them before proceeding.
Can I use the bank details shown in an image?+
No. Website graphics are illustrations. Use only the verified instructions issued for your actual transaction.
How do I track the vehicle?+
Enter the shipment reference on Tracking. Your account provides the full order details linked to the booking.
Who can explain my next step?+
Contact the Grand Valley team using the phone number published on this website and quote your transaction reference.
YOUR NEXT STEP